Guarantee & Returns:
RushGideon Guarantee
At RushGideon we stand behind the quality of our products and want you to be as proud of your purchase as we are of our merchandise. In addition to the warranty that many of our manufacturers provide, we guarantee our merchandise for a full six months.
If you or your gift recipient are not satisfied for any reason with your order, we will gladly provide your choice of a replacement, credit or refund within 60 days. Gift purchases made in October or November may be returned for any reason if received at RushGideon by January 31st of the following year. We will provide replacement or repair of the merchandise for a full six months. ReturnsYou may return unused, undamaged merchandise for a refund, credit or replacement within 60 days. The amount of the refund or credit will be the merchandise cost and exclude shipping. We will replace or repair merchandise for six months after you receive your merchandise. Returned merchandise should be in the original vendor packaging and in the same condition as it was when delivered to you. Used merchandise may not be returned unless defective.
Click here to see our complete return policy and procedures.
Shipping:
Shipping Methods
RushGideon offers Standard and Rush delivery service from UPS, USPS, and FedEx for most products shipped from our warehouse in Des Moines, Iowa.
Standard Ground ShippingOrders arrive in 3 to 5 business days (excluding holidays) to addresses in the continental United States when received by 5pm EST Monday through Friday. Orders to Alaska or Hawaii arrive in 5 to 6 business days. To see a UPS ground delivery map for our location, click here. Rush DeliveryOrders arrive in 2 business days (excluding holidays) when orders are received by 5 PM EST Monday through Friday. Rush delivery is not available for some oversized items, direct shipments from the supplier or for orders shipped outside the contiguous 48 states. Some items over 15 pounds may incur an additional charge for Rush. Customer Care will contact you if this is the case. No charges will be added without your approval. Delivery Charges
To see RushGideon delivery charges, click here. You may want to look to see if special promotions are in place that affect the shipping costs.
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